Employee Relations Consulting
Disciplinary processes, grievance management, conflict resolution and day-to-day ER advisory support. We work alongside your management team so that sensitive matters are handled correctly from the first step.

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When the process is sensitive, the stakes are real and the margin for error is zero, you need someone who has been here before.
30 years of HR experience · 20 years at executive level · Nationwide practice
A retrenchment. A disciplinary hearing that has been handled incorrectly. A grievance that is quietly escalating. A manager who does not know what the law requires, or worse, one who does but is not following it.
These are not administrative problems. They are moments that carry real legal exposure, genuine human cost and consequences that follow your business for years.
SQO Consulting exists for exactly these moments. We bring 30 years of practical HR experience, 20 of them at executive level, to organisations that need more than a policy document. They need someone who knows the Labour Relations Act, the CCMA process and the operational reality of managing people in South African workplaces, and who will stand next to them and handle it properly.
We work with businesses only. We do not represent individual employees against employers. Our job is to protect your organisation, strengthen your managers and ensure every process you run is fair, compliant and defensible.
Specializations
Every service is grounded in practice, not theory. We have done this work, in real organisations, under real pressure.
Disciplinary processes, grievance management, conflict resolution and day-to-day ER advisory support. We work alongside your management team so that sensitive matters are handled correctly from the first step.
Practical training for managers and supervisors who need to set standards, address underperformance and run reviews that actually mean something. Skills your team can apply the next morning.
Structured training on the LRA, BCEA, disciplinary procedures and how to chair a hearing properly. Built for the environments South African managers actually work in.
Disciplinary codes, grievance procedures, absenteeism policies, employment equity plans and more. Drafted in plain language, aligned to current legislation and written so that your managers will actually use them.
CCMA representation, section 189 processes, wage negotiations and union engagement. When the process carries serious legal and commercial consequences, you need someone who has been on both sides of the table.
One-on-one and group coaching for managers who handle people. How to chair a hearing. How to manage a difficult team member. How to apply your policies without creating more risk. Practical, confidential and direct.
Not sure which service fits your situation? Book a free 15-minute call and we will tell you.
Most of the organisations we work with come to us after something has already gone wrong. A process that was not followed correctly. A matter that escalated because nobody was sure what the law required. A manager who made a decision that felt right but was not defensible.
A 15-minute conversation costs nothing and commits you to nothing. If we can help, we will tell you how. If we cannot, we will tell you that too.
No obligation. No sales pitch. Just a direct conversation.
We have 30 years of HR experience, 20 of them at executive level in major South African organisations. When you brief us, you are speaking to the person doing the work. Not a junior consultant. Not someone learning on your time.
We have seen businesses face CCMA awards, employment tribunal findings and reputational damage because a process was not followed correctly. Our job is to make sure that does not happen to you. We are commercially minded, legally grounded and direct.
Retrenchments, disciplinary hearings and grievances are emotionally difficult for everyone involved. We handle every process with the seriousness and empathy it deserves. Your employees and managers will be treated with dignity throughout.
Ready when you are.
Whether you are dealing with something urgent today or building the capability to manage people better tomorrow, SQO Consulting is the practice to call.