Practical HR solutions. No ambiguity.

Advisory

Employee Relations Consulting

When a workplace matter becomes legally complex, the way you handle the first step determines almost everything that follows.

We provide professional advisory support on all aspects of employee relations: disciplinary processes, grievance management, conflict resolution and the day-to-day ER challenges that arise in any organisation with people in it. Our role is to make sure you are doing things correctly, not just quickly. We work alongside your HR team and your line managers. The goal is always a process that is fair, compliant and defensible.

• Disciplinary hearings: procedure, evidence and chairmanship guidance
• Grievance management from receipt to resolution
• Conflict resolution and mediation support
• CCMA representation and pre-hearing preparation
• Day-to-day ER advisory on an as-needed or retainer basis

Training

Performance Management Training

Most performance problems are management problems. Give your managers the skills to address them early and correctly.

Underperformance costs organisations far more than most executives realise. Our training is built for supervisors and line managers who are responsible for real people in real workplaces. We cover how to set clear performance standards, how to have the conversations that most managers avoid, and how to follow the correct process when performance does not improve. Delegates leave with tools they can apply immediately.

• Setting performance standards and communicating expectations
• Conducting fair, documented performance reviews
• Managing incapacity processes in line with the LRA
• How to have difficult performance conversations
• When and how to escalate to a disciplinary process

Training

Industrial Relations Training

IR knowledge should not live in one person's head. Organisations that distribute this capability manage people better and litigate less.

Our IR training is structured, legislation-grounded and built for the South African workplace. We cover the LRA, the BCEA, disciplinary procedures, how to chair a hearing correctly and how to engage with trade unions. We tailor the content to your sector and your specific risk areas.

• The LRA and BCEA: rights, obligations and practical application
• Disciplinary procedures: structure, evidence and correct process
• How to chair a disciplinary hearing
• Grievance procedure and natural justice requirements
• Trade union rights and shop steward engagement
• Unfair labour practice: what triggers it and how to avoid it

Advisory

Policy Development and Review

A policy no one follows is not a policy. It is a liability.

We develop and review HR policies and procedures that are legally sound, practically useful and written in language your managers and employees will actually understand. Every document is aligned to the LRA, the BCEA and relevant sector-specific legislation.

• Disciplinary codes and procedures
• Grievance procedures
• Absenteeism and incapacity policies
• Employment equity plans
• Harassment and dignity at work policies
• Drug and alcohol policies
• Leave policies
• HR policy audits and compliance reviews

Advisory

Labour Relations Support

Some processes carry consequences that follow your business for years. This is not the moment for on-the-job learning.

We have managed section 189 processes for large, nationally distributed organisations. We have represented businesses at the CCMA in conciliation and arbitration. We have negotiated multi-year wage agreements in unionised environments. We have done this work under pressure, in complex situations, where the outcome affected both the organisation and its people.

• Section 189 and 189A retrenchment processes: planning, consultation and documentation
• CCMA representation: conciliation and arbitration
• Wage negotiations and union engagement
• Collective agreement interpretation and compliance
• Post-dismissal process reviews and CCMA risk assessments

Coaching

Management Coaching

Most managers are promoted because they are good at their jobs. Managing people is a different job entirely.

Our management coaching is targeted at the gap between technical competence and people management competence. We work with individual managers and management teams to build specific capabilities: how to apply your disciplinary code correctly, how to manage incapacity without creating unfair dismissal exposure, how to document what they do and why. Practical, confidential and direct.

• Applying disciplinary procedures correctly and consistently
• Managing performance and incapacity in line with the LRA
• Conducting difficult conversations with skill and confidence
• Building management practice that is defensible and consistent