Terms of Service

These terms govern your use of the SQO Consulting website (the "site") and any services we provide through it. By accessing or using the site you agree to these terms. If you do not agree, please do not use the site.

1. About us

SQO Consulting is a human resources consulting practice operated by Ozzy Jacobs, based in Westville, KwaZulu-Natal, South Africa. References to "we", "us", and "our" mean SQO Consulting.

2. Use of the site

You may use the site for lawful, personal, and business purposes. You agree that you will not:

• attempt to gain unauthorised access to any part of the site, its servers, or related infrastructure;
• disrupt, overload, or interfere with the operation of the site;
• use automated tools to scrape or harvest content;
• copy, republish, or sell substantial portions of the content without our written permission;
• use the site in a way that breaches any applicable law or third-party right.

3. Enquiries and bookings

Any contact form submission, email, or discovery call booked through the site is an introductory communication. It does not on its own create a client engagement or a contractual relationship. Any consulting work will be confirmed in a separate written agreement setting out scope, deliverables, fees, and timelines.

4. Content and professional advice

Articles, frameworks, downloads, and other materials on the site are provided for general information and education only. They reflect our experience and current understanding of South African employment law and HR practice at the time of writing, and may not be up to date.

Nothing on this site constitutes legal, financial, tax, or other professional advice tailored to your circumstances. You should obtain advice from a suitably qualified professional before acting on any information contained on the site.

5. Intellectual property

All text, design, branding, logos, and other content on the site are owned by SQO Consulting or its licensors and are protected by copyright and other intellectual property laws. You may share short extracts with clear attribution and a link back to the source page. You may not reproduce substantial portions, modify our content, or use our branding without our prior written permission.

6. Third-party services

The site links to or embeds third-party services, including a Calendly booking widget and external articles or references. We are not responsible for the content, terms, or privacy practices of those third parties. Your use of them is governed by their own terms.

7. Availability

We aim to keep the site available at all times but we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict the site (or any part of it) for maintenance, updates, or for business or legal reasons, without notice.

8. Liability

To the fullest extent permitted by law, SQO Consulting will not be liable for any indirect, incidental, special, consequential, or punitive loss arising from your use of the site or reliance on its content, including loss of profits, business, data, or goodwill. Our total liability arising out of or in connection with the site is limited to ZAR 1,000. Nothing in these terms limits any liability that cannot be excluded under applicable law, including under the Consumer Protection Act, 2008.

9. Indemnity

You agree to indemnify SQO Consulting against any claims, damages, losses, or costs arising from your breach of these terms or your misuse of the site.

10. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the site after changes are posted means you accept the updated terms.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of South Africa. The courts of South Africa have non-exclusive jurisdiction over any dispute arising from or in connection with these terms or the site.

12. Contact

For questions about these terms, contact ozzyj@sqoconsulting.com.